C A S

Quality control is our prime focus. To retain and expand our client base, we are very aware that services must be delivered to a high standard. All work undertaken by CAS Contract Cleaning is overseen by a member of our supervisory/management team.

Within our communal stair cleaning programme we operate an in house quality control system. In addition to our supervisory inspection of the properties, our dedicated quality control manager then selects 40/50 properties per week and carries out a short quality control questionnairre.

All survey sheets are logged and can be made available to our clients. Any negative comments that are received are rectified promptly. The property and tenant are then revisited to ensure that the issues raised have been dealt with effectively.